SAP C/4HANA Course | AspireTechnologies

What is SAP C/4HANA?

SAP C/4HANA is SAP's integrated customer experience suite that combines CRM, marketing, commerce, sales, and service capabilities into one unified platform. It helps businesses deliver personalized, omnichannel customer experiences powered by AI and real-time data.

                            Key Components of SAP C/4HANA:
                            SAP Marketing Cloud - Omnichannel marketing automation
SAP Sales Cloud - Intelligent sales force automation
SAP Service Cloud - Customer service and support
SAP Commerce Cloud - Digital commerce platform
SAP Customer Data Cloud - Identity and consent management
SAP Revenue Cloud - Subscription and revenue management
Seamless integration with SAP S/4HANA
AI-powered customer insights and recommendations
Unified customer profile across all touchpoints

                        

About the Course

Our SAP C/4HANA training program provides comprehensive knowledge of SAP's customer experience suite. The course covers implementation, configuration, and daily operations of C/4HANA components with hands-on exercises.

We offer real-world business scenarios that simulate actual customer engagement environments. Our training infrastructure includes access to C/4HANA systems where you can practice configuration and business processes.

Our instructors are SAP-certified professionals with extensive implementation experience across various industries. As a premier SAP training institute, we are committed to developing world-class C/4HANA consultants.

What You Will Learn

This SAP C/4HANA course will equip you with skills to implement and manage customer experience solutions. Our structured approach ensures mastery of both technical and business aspects.

                            Course Learning Objectives:
                            Understand C/4HANA architecture and integration
Configure Marketing Cloud campaigns and journeys
Set up Sales Cloud opportunities and pipelines
Implement Service Cloud ticket management
Configure Commerce Cloud storefronts
Manage customer data and consent
Implement AI-driven recommendations
Integrate with SAP S/4HANA backend
Create unified customer profiles
Generate customer analytics and reports

                        

Course Curriculum

Our comprehensive SAP C/4HANA curriculum covers all essential components through theoretical concepts and hands-on exercises. The course is divided into logical modules that build upon each other.

                            Detailed Course Modules:
                            Module 1: Introduction to SAP C/4HANA Suite
Module 2: SAP Marketing Cloud Fundamentals
Module 3: Campaign Management and Customer Journeys
Module 4: SAP Sales Cloud Configuration
Module 5: Opportunity and Lead Management
Module 6: SAP Service Cloud Implementation
Module 7: Case and Ticket Management
Module 8: SAP Commerce Cloud Setup
Module 9: Storefront Configuration
Module 10: SAP Customer Data Cloud
Module 11: Identity and Consent Management
Module 12: SAP Revenue Cloud Basics
Module 13: AI and Predictive Analytics
Module 14: Integration with S/4HANA
Module 15: Reporting and Analytics
Module 16: Real-world Implementation

                        

Training Overview

Course Duration

90 hours of intensive training with flexible scheduling options including weekday (6 weeks) and weekend (12 weeks) batches.

Expert Faculty

Learn from SAP-certified professionals with 8+ years of experience in C/4HANA implementations across industries.

Certification

Receive an industry-recognized certificate upon successful completion that validates your C/4HANA skills.

Practical Training

Hands-on experience with real-world C/4HANA implementation scenarios from actual projects.

Course Material

Access to comprehensive C/4HANA content, configuration guides, and implementation best practices.

Placement Support

Dedicated placement assistance including resume preparation, interview coaching, and job referrals.

Who Should Attend

This SAP C/4HANA course is ideal for professionals looking to build or enhance their expertise in customer experience management using SAP solutions.

                            Ideal Candidates Include:
                            CRM consultants and professionals
Marketing and sales professionals
E-commerce and digital experience specialists
Customer service managers
SAP consultants looking to specialize in CX
IT professionals working with customer systems
Business analysts in customer-facing roles
Fresh graduates seeking careers in SAP CX

                        

Prerequisites

To get the most out of this SAP C/4HANA training, participants should have:

Basic understanding of CRM concepts
Familiarity with business processes (helpful but not mandatory)
No prior SAP knowledge required - we start from fundamentals

SAP C/4HANA (Customer Experience) Course